Guarantee

Bonnie Terry Learning’s Summer Reading Program 7-Day Guarantee:

We offer this program because we love seeing parents and their kids succeed. It is an extraordinary experience to watch parents empower their kids, and we are 100% committed to your success. For your part, the success of the program relies on your commitment to completing the weekly activities as outlined.

We are so confident that the Summer Reading Program will be a life-changing experience for you that we offer a no-risk 7-day guarantee. If after completing the program’s first week’s activities you aren’t satisfied, simply let us know, and we will refund your purchase.

What is your refund policy?

We have a 7-day, money-back guarantee so you can be sure our Summer Reading Program meets your needs. If you wish to discontinue the program, please read the answer to the next question.

How do I return my program(s)?
If you have questions about how to use the Summer Reading Program, you may wish to call Customer Service at 1-530-888-7160. We can recommend ways for you to use the program. If you are not satisfied for any reason and wish a refund within the 7-day guarantee period, please contact us at 1-530-888-7160 or info@summerreading2018.com. If you should have any other questions regarding the return of program, contact us.

When will I receive my refund?
If you request a refund within the 7-day guarantee, a refund is typically issued as described below.
Credit card/debit card: We will issue a credit for the Summer Reading Program price to the account used to place the order 7 to 10 working days after receiving your request.

How do I cancel an existing order?
Since all orders enter the delivery – online access – process within 24 hours of being placed, you must call us at 1-530-888-7160 or email us at info@summerreading2018.com to cancel your order. If your order has already been delivered, and you still wish to cancel your order, please follow the instructions from “How do I return my product(s)?” above.

I’m having trouble ordering online. What should I do?
Please call us at 1-530-888-7160. One of our sales consultants will be happy to walk you through our online ordering process or take your order over the phone.

We make our programs available to the public, but Bonnie Terry Learning does not endorse third party workshops or clinics, because we cannot control or guarantee these workshops or clinics. Bonnie Terry Learning is the only provider endorsed and licensed by the authors of the Bonnie Terry Learning programs. If you would like to talk with someone regarding Bonnie Terry Learning products, services, or training please contact our Home Office at 1-530-888-7160, 9am-6pm PT, M-F.

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